Privacy Policy

1. Information We Collect

We may collect the following types of information:

• Account information: Your name, email address, and role within your company.
• Company information: Company name, address, phone number, VAT and company registration numbers.
• Job data: Job descriptions, site addresses, client names, schedules, and associated notes or images.
• Financial data: Invoice and quote information for internal business use only.
• Compliance data: MCS records, installation details, and uploaded compliance documents.
• Usage data: Basic usage events (e.g. jobs created, logins) to improve the service.
• Device information: Device type, operating system, and app version for support purposes.

2. How We Use Your Information

• To provide and operate the WORKD Field Manager app and its features.
• To enable job scheduling, team coordination, and compliance record keeping.
• To send transactional notifications (e.g. job assignments, status updates).
• To process subscription payments via Stripe.
• To improve app performance and diagnose technical issues.
• To comply with legal obligations.

3. Data Sharing

We do not sell your personal data. We may share data with trusted third-party service providers strictly to operate the app:

• Base44 — platform infrastructure and database hosting.
• Stripe — payment processing. Stripe's privacy policy applies to payment data.
• Email providers — for sending transactional notifications.

All third-party providers are required to protect your data in accordance with applicable law.

4. Data Retention

We retain your data for as long as your account is active. If you delete your account, your data will be removed within 30 days, except where we are required to retain it by law (e.g. financial records).

5. Your Rights

Under UK GDPR and applicable data protection law, you have the right to:

• Access the personal data we hold about you.
• Request correction of inaccurate data.
• Request deletion of your data ("right to be forgotten").
• Object to or restrict processing of your data.
• Data portability — receive your data in a structured format.
• Lodge a complaint with the Information Commissioner's Office (ICO) at ico.org.uk.

To exercise any of these rights, contact us at the email below.

6. Security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, loss, or disclosure. All data is transmitted over encrypted HTTPS connections.

7. Children's Privacy

WORKD Field Manager is intended for business use by adults aged 18 and over. We do not knowingly collect personal data from children under 13.

8. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify users of significant changes via the app or by email. Continued use of the app after changes constitutes acceptance of the updated policy.

9. Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please contact us: